Privacy policy

At HelMeta, protecting customer privacy is extremely important. This Privacy Policy explains how we collect, use, and protect personal information when customers interact with our website.

Information We Collect

When visiting our website or placing an order, we may collect the following information:

• Name
• Email address
• Shipping and billing address
• Payment details processed through secure payment providers
• Order history and purchase information

This information is collected only when necessary to process orders and provide services.

How We Use Your Information

Customer information may be used to:

• Process and deliver orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve website functionality and shopping experience
• Detect and prevent fraudulent transactions

Data Security

HelMeta uses secure technologies and trusted payment processors to protect personal information.

Payment information is encrypted and processed through secure gateways and is not stored directly on our servers.

Cookies

Our website may use cookies to enhance browsing functionality and analyze customer interactions with our site.

Customers can disable cookies through their browser settings if desired.

Third-Party Services

Trusted third-party providers such as payment processors and shipping carriers may receive limited information required to process transactions and deliver orders.

HelMeta does not sell or rent customer personal data to third parties.